You flushed, and the shower drain in the basement started gurgling. Minutes later, raw sewage was coming up through the floor drain and both toilets. This is Category 3 blackwater, loaded with bacteria and viruses, and it is not something to mop up with household cleaners.
Free referral to independent, licensed and insured local pros. Zip codes served include 79901 79902 79903 79904 79905 79906 79907 79930 79932 79935 79934 79936 79915 79912 79911 79835 79922 79920 79927 79924 79925 79910 79913 79914 79917 79923 79926 79931 79937 79940 79941 79942 79943 79944 79945 79946 79947 79948 79949 79950 79951 79952 79953 79954 79955 79958 79960 79961 79968 79976 79978 79980 79995 79996 79997 79998 79999 88540 88541 88542 88543 88544 88545 88546 88547 88548 88549 88550 88553 88554 88555 88556 88557 88558 88559 88560 88561 88562 88563 88565 88566 88567 88568 88569 88570 88571 88572 88573 88574 88575 88576 88577 88578 88579 88580 88581 88582 88583 88584 88585 88586 88588 88590 88595.

We are a referral line, not a contractor. Calls are routed to independent local pros around El Paso who handle biohazard sewage cleanup, not just clean-water leaks.
Crews wear disposable coveralls, nitrile gloves, rubber boots, eye protection, and respirators so pathogens do not leave the work area on their clothes.
Containment walls and HEPA filtration keep sewage odors and particles from spreading through the house.
Each contractor carries independent licensing and insurance. Ask for proof before work begins, especially for biohazard work.
Pricing for each phase is written down and approved by you first.

Proper sewage remediation is methodical. Contamination is removed, every surface is disinfected, and only then does drying begin.

Sewage is pumped and vacuumed out with equipment reserved for contaminated water, then disposed of properly.
Anything porous that absorbed sewage, like carpet, drywall, and insulation, is removed and bagged.
Hard surfaces are scrubbed, then treated with EPA-registered disinfectants left on for the full contact time listed on the label.
Air scrubbers and odor treatments clear the smell so it does not return once the area dries.
Some contractors use ATP surface testing to confirm cleaning worked. Then drying equipment runs until materials read dry.
Tell dispatch which drains are backing up and how far the sewage spread.
You will get an arrival time and safety reminders while the crew is on the way.
Containment goes up first, then the pro maps the contamination and provides a written quote.
Sewage and damaged materials come out, everything is sanitized and dried, and you will be pointed to a plumber if the line needs work.
Raw sewage is a health risk. Get a protected crew out fast.
Main line backed up into the basement shower and floor drain. The crew showed up in full suits, sealed off the basement, and cleaned it like a hospital. No smell after they left.
Carmen E.Main line backup, basementHonest about what had to be thrown away and why. I appreciated the explanation.
Steve R.Toilet overflow into finished roomWith kids in the house, I wanted it contained. The plastic barrier and air scrubber kept it all downstairs.
Jenna P.Sewage backup, family homeAfter cleanup, they suggested a camera inspection. Tree roots in the main line, now fixed.
Omar H.Recurring sewer backup

Sewage is Category 3 water, the most contaminated class. It contains bacteria, viruses, and parasites and requires protective gear, removal of porous materials, and disinfection.
It depends on the size of the backup and where it is. Small contained areas may be fine with containment in place. Large backups, or households with infants, elderly, or immune-compromised people, often warrant staying elsewhere.
Tiny spills on tile may be manageable with protection. Anything soaked into carpet or walls should be handled by a pro.
Many standard policies exclude sewer backup unless you have a specific sewer or drain backup endorsement. Check your policy with your agent.
Tree roots, grease clogs, damaged pipes, and city sewer overloads are the usual culprits.
No. A Water Damage is a free referral service connecting you with independent, licensed and insured local contractors who do the work and bill you directly.

Independent sewage cleanup contractors in the network serve El Paso, TX and nearby zip codes like 79901 79902 79903 79904 79905 79906 79907 79930 79932 79935 79934 79936 79915 79912 79911 79835 79922 79920 79927 79924 79925 79910 79913 79914 79917 79923 79926 79931 79937 79940 79941 79942 79943 79944 79945 79946 79947 79948 79949 79950 79951 79952 79953 79954 79955 79958 79960 79961 79968 79976 79978 79980 79995 79996 79997 79998 79999 88540 88541 88542 88543 88544 88545 88546 88547 88548 88549 88550 88553 88554 88555 88556 88557 88558 88559 88560 88561 88562 88563 88565 88566 88567 88568 88569 88570 88571 88572 88573 88574 88575 88576 88577 88578 88579 88580 88581 88582 88583 88584 88585 88586 88588 88590 88595.
Nearby cities are listed below.
