Rising water from a river, creek, or flash flood is never clean. When it pulls back, it leaves mud, debris, and bacteria in every surface it touched. Flood cleanup means removing contaminated materials, sanitizing what stays, and then drying the structure.
One free call connects you with an independent local specialist. Areas served include zip codes 38122 38125 38107 38106 38105 38104 38103 38109 38108 38152 38132 38141 38111 38112 38113 38114 38115 38116 38117 38118 38119 38018 38016 38133 38131 38134 38128 38120 38127 38126 37501 37544 38088 38101 38124 38130 38136 38137 38145 38148 38150 38151 38157 38159 38161 38163 38166 38168 38173 38174 38175 38177 38181 38182 38184 38186 38187 38188 38190 38193 38194 38197.

We are a referral line, not a contractor. Calls are routed to independent local pros around Memphis who handle Category 3 floodwater safely and document every step for your flood claim.
Expect full PPE and hospital-grade disinfectants, because floodwater carries sewage, fuel, and bacteria.
Standard homeowners policies usually exclude outside flooding, so the claim often goes through a separate flood policy. Contractors measure and photograph the flood line and itemize removed materials to support it.
Every contractor runs an independent, licensed and insured business. After storms, out-of-town operators often show up, so confirm credentials before signing anything.
You get a written estimate for muck-out, removal, sanitizing, and drying before work begins.

Unlike a clean-water leak, a flood requires mud removal, demolition below the waterline, and full sanitizing before the structure can be dried.

Silt, mud, and debris are scraped out and hauled away, then hard surfaces are washed down.
Contaminated drywall and insulation come out above the flood line to catch water that wicked upward.
Every exposed surface is cleaned and treated with an antimicrobial before drying starts.
Once the building is cleaned out, air movers and dehumidifiers run until framing and slab readings show the structure is dry enough to rebuild.
Porous items like mattresses, upholstered furniture, and stuffed toys that sat in floodwater usually cannot be saved. Hard items can often be cleaned. Contractors help sort and document both for your claim.
Tell the dispatcher the water depth and whether it is still inside. That decides which crew is best suited.
A local contractor calls with an arrival estimate. After regional flooding, demand is high, and they will be honest about timing.
The pro checks for structural and electrical hazards, measures the flood line, and writes up muck-out, removal, and drying costs before starting.
Mud and damaged materials come out, surfaces are disinfected, and drying runs until the structure is ready for repairs.
The sooner it is cleaned, the less mold you fight later.
Fourteen inches of river water on the first floor. They mucked it out, cut the walls three feet up, disinfected, then started drying.
Paul and Dee A.River flooding, first floorEvery room had flood line photos and measurements. The adjuster said it made his job easy.
Imani C.Flash flood, flood insurance claimThey were honest about what could not be saved and helped document all of it for the insurance company.
Rob G.Flood-damaged contentsAfter the flood, strangers were knocking on doors. This pro was local, licensed, and wrote the price down before starting.
Teresa M.Post-storm flood cleanup

It can be. Outside floodwater is Category 3 and may carry sewage, chemicals, and bacteria. If you clean any of it, wear boots, gloves, eye protection, and a respirator, and keep children away.
Usually not under a standard policy. Flood coverage typically requires a separate flood insurance policy, so talk to your agent.
Typically one to two feet above the water mark to catch wicking. Deeper floods may require full-height removal.
Solid wood and metal furniture can often be cleaned and disinfected. Upholstered pieces, mattresses, and particleboard that sat in floodwater usually cannot.
Right after the water goes down and the building is safe. Waiting lets mold and bacteria spread.
No. A Water Damage is a free referral line connecting you with independent, licensed and insured local contractors who perform the work and bill you directly.

Calls from Memphis and zip codes such as 38122 38125 38107 38106 38105 38104 38103 38109 38108 38152 38132 38141 38111 38112 38113 38114 38115 38116 38117 38118 38119 38018 38016 38133 38131 38134 38128 38120 38127 38126 37501 37544 38088 38101 38124 38130 38136 38137 38145 38148 38150 38151 38157 38159 38161 38163 38166 38168 38173 38174 38175 38177 38181 38182 38184 38186 38187 38188 38190 38193 38194 38197 are routed to flood cleanup pros working locally.
See nearby cities below. After major floods, you will get an honest estimate of how soon help can arrive.
