It is the middle of the night and water is pouring through the kitchen ceiling from an upstairs supply line. You need it stopped, out of the house, and off the floors before it reaches the hardwood in the next room. That is exactly what an emergency call is for.
Free referral to independent, licensed and insured local pros. Zip codes served include 75143.

We are a referral service, not a contractor. The line routes emergency calls to independent local pros around Kemp who answer at night and roll with pumps and extractors already on the truck.
You will not be leaving a voicemail. The line is staffed through the night and on holidays.
Contractors work close to Kemp, so arrival times are often under an hour, depending on weather and call volume.
Submersible pumps, portable extractors, wet vacs, and a starter set of air movers and dehumidifiers are usually on the truck, so work starts the moment the pro walks in.
You get a clear price or written estimate before work begins, including any after-hours rate, so there are no surprises when the sun comes up.

An emergency visit is about triage: make the home safe, stop the spread, and get the bulk of the water out tonight. Detailed drying and repairs can follow once the crisis is under control.

First comes safety: water shut off, breakers checked, and outlets near the water tested so nobody gets hurt.
Deep water goes out through submersible pumps that move large volumes fast and send it away from the house.
A water-filled ceiling can drop without warning. Pros puncture it in a controlled spot over a container to relieve the weight before it collapses.
Water is vacuumed from every floor surface, and rugs are lifted out so their dyes do not stain carpet or wood.
Before leaving, the pro sets air movers and a dehumidifier so drying starts overnight, then schedules a return visit for readings and a full drying plan.
Tell dispatch if water is still running. You will get quick guidance on the shutoff valve while a pro is located.
A nearby contractor calls back with an arrival time and heads out with pumps and extractors loaded.
A fast walkthrough covers safety and the extent of the water, followed by a price you approve.
Water is pumped and extracted, drying equipment goes in, and a follow-up visit is scheduled for moisture checks and any repairs.
Shut the main valve if you can, then call.
Water was coming through our light fixture at 1:30 in the morning. The pro was there before 2:30, drained the ceiling, and had everything vacuumed up by 4.
Elena V.Upstairs supply line burstHe walked me through shutting off the main on the phone while he drove over. That alone saved the hardwood in the living room.
Chris N.Kitchen sink line failureSix inches of water in the garage after the water heater blew. They pumped it out in about forty minutes and checked the outlets before turning power back on.
Hector R.Water heater rupture, garageA pipe let go on Christmas Eve. They answered, showed up, and quoted me before doing anything.
Linda S.Holiday emergency, laundry room

Arrival is often within the hour. The contractor will give you a specific window on the phone.
Pricing is set by the independent contractor. Some charge an after-hours fee, and they will tell you before work begins.
If you can reach the breaker panel without stepping in water, switch off circuits to the wet rooms. If the panel is in standing water, stay out and wait for the pro or call the utility.
For a small puddle, sure. For larger areas, a shop vac leaves water in the pad and walls that leads to mold.
Stay clear and keep pets out. A pro will drain it safely, since a full ceiling can fall without warning.
No. A Water Damage is a free referral line. We connect you with independent, licensed and insured local contractors who do the work and bill you directly.

Independent emergency responders in the network work around Kemp, including zip codes 75143.
Check the nearby cities below. You will know on the call if your address is outside a contractor's range.
